PRIVACY POLICY

PRIVACY POLICY

Your privacy is important to us, so IV “Gatvės”, a Lithuanian brand, has created the following Privacy Policy to let you know what information we collect when you visit our site https://gatves.com, why we collect it, and how we use it.

The terms “You,” “Your,” “Yours,” and “User” refer to the entity/person/organization using our site.

When this Policy mentions “We,” “Us,” and “Our,” it refers to IV “Gatvės” and its subsidiaries and affiliates.

Our Terms of Services govern this Privacy Policy.

If you have any questions about this Policy or any requests regarding the processing of personal data, please contact us at info@gatves.com.

1. INFORMATION WE COLLECT FROM YOU

We collect the information you provide to us. This information is necessary for the adequate performance of the contractual arrangement between you and us and allows us to comply with our legal obligations.

• Account Signup Information. When you create an account, we ask you to provide signup information such as Email, Name, Surname, Phone, Username, Password, Personal Number, and Address.

• Communications, Chats, Messaging. When you communicate with us through email or any other way, we collect information about your communication and any information You choose to provide or disclose. To answer your request, we may access information via email, chats, purchase history, etc.

• Payment Information. To order and use features of the Site, we may require you to provide certain financial information to facilitate payment processing. We collect your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Tax number, Name, and surname.

• Login information. We collect login information if you log into our account using authentication data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly, we may collect information, including your personal information, about how you act on our Site, the services you use, and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations, and to give our legitimate interest in providing and improving the Site’s functionalities.

• Log data and Device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes, among other things, Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, Operating system, Date/time stamp, and Clickstream data.

• Tracking technologies and Cookies. We use Cookies, Beacons, Tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), Phone model, Device ID, and Customer number. We also automatically collect information about the device’s operating system.

• Geo-location data. We collect information about your approximate location as determined by data such as your IP address to offer you an improved user experience. Such data may be collected only when you access the Site using your device.

• Usage information. We use a tool called “Google Analytics” to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Site. Consequently, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information, please visit Google.

• Publicly available personal Information.

3. THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles. We may use the information we collect through our Site for several reasons, including to:

• to identify the user
• to create an account
• to create a trusted environment
• to create statistics and analyze the market
• to stay connected
• to customize marketing
• to send billing information
• to manage user orders
• to contact user
• to improve services
• to ensure data security and prevent fraud
• to comply with applicable laws
• to request feedback
• to post testimonials
• to provide support

We will generally collect personal information from you only where we have your consent, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.

4. DIRECT MARKETING

We may use the contact details you provided for direct marketing. These direct marketing offers, depending on your preferences, may be personalized, taking into account any other information you have provided to us (e.g., location, social media profile information, etc.) or we have collected or generated from other sources, as described below.

If you wish to withdraw your consent for direct marketing and refuse to receive information from us, you may exercise this option at any time by updating your preferences in your account, following the instructions to unsubscribe in the received email, sending an email to info@gatves.com, or clicking on a link for that purpose at the bottom of our email with the newsletters.

5. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. Please check our Cookie Policy to find more information about the cookies we use. You may find more information about how to delete cookies, as well as other useful information related to their use, on the website http://www.allaboutcookies.org/.

6. INFORMATION FROM MINORS

This site and our Services are not intended for or directed to persons under 18. We do not knowingly collect or ask for information from minors, and we do not knowingly allow minors to use our Site or Services. We will delete any information we discover is collected from a minor. If you believe we might have information about a minor, don’t hesitate to contact us using email info@gatves.com.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation. Please do not send, upload, or provide us with any sensitive data. If you believe that we might have such information, please contact us using our contact details. We have the right to delete any information we believe might contain sensitive data.

8. PAYMENT INFORMATION

Payments in the electronic store are processed using the makecommerce.lt platform, which is managed by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475). Therefore, your personal information, required for payment execution and confirmation, will be transferred to Maksekeskus AS.

9. RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements. We will retain your personal information only as long as you keep your account unless we are otherwise required by law or regulations to retain your personal information longer. If you would like to stop us from using your personal information, you shall request that we erase your personal information and close your account. Please note that even after the deletion of your account, we may keep some of your information for tax, legal reporting, and auditing obligations.

10. SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks. Regardless of our measures and efforts, the transmission of information via the Internet, email, or text message is only partially secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish, or otherwise share with us. We encourage you to avoid providing us or anyone with any sensitive information that you believe its disclosure could cause you substantial or irreparable harm. If you have any questions regarding the security of our Site or Services, you are welcome to contact us at info@gatves.com

11. YOUR RIGHTS

You are entitled to a range of rights regarding protecting your personal information. Those rights are:

• The right to access the information we have about you. If you wish to access the personal data we collect, you can do so anytime by contacting us.

• The right to rectify inaccurate information about you. You can correct, update, or request deletion of your personal information by contacting us.

• The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw consent by contacting us using the contact details provided below. This will not affect the lawfulness of processing before withdrawing your consent.

• The right to complain. If your rights have been infringed, you can raise questions or complaints with the National Data Protection Agency in your country of residence. However, we recommend attempting to reach a peaceful resolution of the possible dispute by contacting us first.

• The right to erase any data concerning you. You may demand data erasure without undue delay for legitimate reasons, e.g., where data is no longer necessary for the purposes it was collected or where the data has been unlawfully processed.

12. APPLICATION OF POLICY

This Policy was created with the help of TermsHub.io and the Privacy Policy Generator and applies only to the services offered by our Company. Our Policy does not apply to services other companies or individuals provide, including products or sites displayed to you in search results. These sites may include our services or other sites linked to our Site or Services.

13. AMENDMENTS

Our Policy may change from time to time. We will post any Policy changes on our Site, and if the changes are significant, we may consider providing more explicit notice (including, for certain services, email notification of Policy changes).

14. ACCEPTANCE OF THIS POLICY

We assume that all Site Users have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and inform you using the way indicated in Section 13. Continued use of this Site implies acceptance of the revised Policy.

15. FURTHER INFORMATION

Don’t hesitate to contact us if you have any further questions about the data we collect or how we use it.

Our website’s cookies:

•CART: Linking a shopping cart

•CATEGORY_INFO: Saves the information in the category on the page, which allows pages to be displayed faster.

•COMPARE: Items you have from the product comparison list.

•CURRENCY: Your preferred currency.

•CUSTOMER: Encrypted your store ID as a customer.

•CUSTOMER_AUTH: Indicates if you are logged in to email. CUSTOMER_INFO: Is the encrypted version of the customer group you belong to.

•CUSTOMER_SEGMENT_IDS: Saves the customer segment ID.

•EXTERNAL_NO_CACHE: A flag that indicates whether caching is disabled or not.

•FRONTEND: Client session ID on the server.

•GUEST-VIEW: Lets guests to order products.

•LAST_CATEGORY: Allows guests to adjust orders.

•LAST_PRODUCT: Last product you viewed.

•NEWMESSAGE: Indicates whether a new message has been received.

•NO_CACHE: Indicates whether history is allowed.

•PERSISTENT_SHOPPING_CART: Link to information about your cart and review history if you requested the site.

•POLL: Polls where You’ve been participating ID’s.

•POLLN: The ID of all the polls you participated in.

•RECENTLYCOMPARED: The item you last compared.

•STF: Information about the item you shared with your friends via email.

•STORE: Store view or language selected.

•USER_ALLOWED_SAVE_COOKIE: Indicates whether the client has allowed the use of cookies.

•VIEWED_PRODUCT_IDS: Products you viewed.

•Wishlist: The encoded product list is included in your wish list.

•WISHLIST_CNT: Number of items in your wish list.